Alternative Dispute resolution (ADR) in Tanzania

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CHARTER ONE
GENERAL INTRODUCTION
1.1 INTRODUCTION                                                                                                 
Alternative Dispute Resolution (ADR) has gained international recognition and is widely used to complement the conventional methods of resolving disputes through courts of law. ADR simply entails all modes of dispute settlement or resolution other than the traditional approaches of dispute settlement through courts of law.[1] While the most common forms of ADR are mediation and arbitration, there are many other forms; judicial settlement conferences, fact finding, ombudsmen special masters, etc. Though often voluntary, ADR is sometimes mandated by the courts, which require that disputants try mediation before they take their case to court.[2]
 However, most of the methods of ADR that are promoted for inclusion in African justice systems are similar to pre-colonial African dispute settlement mechanisms that encouraged restoration of harmony and social bonds in the justice system. In Tanzania ADR was introduced in 1994 through Government Notice No. 422, which amended the First Schedule to the Civil Procedure Code Act (1966), and it is now an inherent component of the country's legal system. In recognition of its importance in civil litigation in Tanzania, ADR has been made a compulsory subject in higher learning or training institutions for lawyers.[3] Tanzania Mediation relies on the parties to reach a voluntary, consensual settlement agreement. While the responsibility for conducting the Tanzania mediation rests with the Tanzania Mediator. The primary responsibility for dispute resolution and settlement rests with the parties. Tanzania Mediation provides confidential and neutral setting for dispute parties to discuss their viewpoints. Improving communication in Tanzania Mediation can lead to mutually satisfactory dispute resolutions. In the majority of Tanzania mediation cases, the parties have reached mutual resolution thereby avoiding further legal action and legal expenses. Tanzania Mediation enables the parties to have full control over the outcome of their dispute resolution and settlement agreement.[4]  Tanzania Mediation is utilized when there is an adversarial situation and the parties wish to resolve the dispute in private without court litigation. If legal action is necessary, before contacting a Tanzania Mediator, we suggest that you educate yourself on law and the legal process by reading the books mentioned in our recommended reading section.
Mediation is a dynamic, structured, interactive process where a neutral third party assists disputing parties in resolving conflict through the use of specialized communication and negotiation techniques. All participants in mediation are encouraged to actively participate in the process.[5] Mediation, as used in law, is a form of alternative dispute resolution (ADR), a way of resolving disputes between two or more parties with concrete effects. Typically, a third party, the mediator assists the parties to negotiate a settlement. Disputants may mediate disputes in a variety of domains, such as commercial, legal, diplomatic, workplace, community and family matters.
The term "mediation" broadly refers to any instance in which a third party helps others reach agreement. More specifically mediation has a structure, timetable and dynamics that ordinary negotiation lacks. The process is private and confidential, possibly enforced by law. Participation is typically voluntary. The mediator acts as a neutral third party and facilitates rather than directs the process. Mediation is becoming a more peaceful and internationally accepted solution in order to end conflict.[6] As the practice gained popularity, training programs, certifications and licensing followed, producing trained, professional mediators committed to the discipline.  However by the government notice no. 196 of 1995 the provisions of order 8A and 8B were made applicable only to Mwanza, Arusha and Dar-es-salaam regions.[7] Although more than one year has passed, mediation as of early 2002 is not practiced in the other area, but technically mediation can be practiced in the rest of the country. The reason for the restriction was that at the time mediation was introduced at the end 1994, very few judges, resident and district magistrates had been trained as mediators. At the moment virtually all of them have been trained as mediators.[8]
Arbitration, a form of alternative dispute resolution (ADR), is a technique for the resolution of disputes outside the courts. The parties to a dispute refer it to arbitration by one or more persons (the "arbitrators", "arbiters" or "arbitral tribunal"), and agree to be bound by the arbitration decision (the "award"). A third party reviews the evidence in the case and imposes a decision that is legally binding on both sides and enforceable in the courts.[9]  Arbitration can be either voluntary or mandatory, although mandatory arbitration can only come from a statute or from a contract that is voluntarily entered into, in which the parties agree to hold all existing or future disputes to arbitration, without necessarily knowing, specifically, what disputes will ever occur and can be either binding or non-binding. Non-binding arbitration is similar to mediation in that a decision cannot be imposed on the parties. However, the principal distinction is that whereas a mediator will try to help the parties find a middle ground on which to compromise, the (non-binding) arbitrator remains totally removed from the settlement process and will only give a determination of liability and, if appropriate, an indication of the quantum of damages payable. By one definition arbitration is binding and non-binding arbitration is therefore technically not arbitration.
 Conciliation is an alternative dispute resolution (ADR) process whereby the parties to a dispute use a conciliator, who meets with the parties both separately and together in an attempt to resolve their differences.[10] Conciliation differs from mediation in that in conciliation, often the parties are in need of restoring or repairing a relationship, either personal or business. A conciliator assists each of the parties to independently develop a list of all of their objectives, the outcomes which they desire to obtain from the conciliation. The conciliator then has each of the parties separately prioritize their own list from most to least important. He or She then goes back and forth between the parties and encourages them to give on the objectives one at a time, starting with the least important and working toward the most important for each party in turn. The parties rarely place the same priorities on all objectives, and usually have some objectives that are not listed by the other party. Thus the conciliator can quickly build a string of successes and help the parties create an atmosphere of trust which the conciliator can continue to develop. Most successful conciliators are highly skilled negotiators. Some conciliators operate under the auspices of any one of several non-governmental entities, and for governmental agencies such as the Federal Mediation and Conciliation Service in the United States.
ALTERNATIVE DISPUTE RESOLUTION (ADR) IN KENYA POSITION
Mediation is a voluntary, non-binding dispute resolution process in which a neutral third party helps the parties to reach a negotiated settlement which, when reduced into writing and signed by all the parties, becomes binding.[11] It is one of the dispute resolution mechanisms known as alternative dispute resolution (ADR), as opposed to the legal mechanisms, such as litigation and arbitration.[12]  Advantages of mediation, Mediation is voluntary and seeks to encourage parties to find solutions that are agreeable to all of them and, as such, yields a win for all parties and preserves the relationship between parties. The salient features of mediation are that it emphasises interests rather than (legal) rights and it is cost effective, informal, private, flexible and easily accessible to parties to conflicts. 
Arbitration, The Arbitration Act, 1995 defines arbitration to mean any arbitration whether or not administered by a permanent arbitral institution.[13]  This is not very elaborate and regard has to be had on other sources.[14] An arbitrator is a private extraordinary judge between party and party, chosen by their mutual consent to determine controversies between them, and arbitrators are so called because they have arbitrary power; for if they observe the submission and keep within their due bonds, their sentences are definite from which there lies no appeal.[15] An arbitrator is also defined as a legal arbitrator; a person appointed by two parties to settle a conflict, arbitrate, and decide by arbitration, judge between two parties to a conflict (usually at the request of the two parties).[16]  Advantages of Arbitration, Being a practical mechanism of conflict resolution that has been tested over the years, arbitration has a number of advantages. It is confidential; Parties select an arbitrator privately and proceedings are held privately. The process also has flexibility of time, procedure, and venue and is not expensive compared to litigation. Further, there is minimum emphasis on formality, which fact encourages expeditious disposal of matters. Arbitration also limits appeals against awards, a fact which impacts policy on expediency of the arbitral process.
Conciliation, The Commission for Conciliation, Mediation and Arbitration (CCMA) defines a conciliation hearing as a process where a commissioner (or a panelist, in the case of a bargaining council or agency) meets with the parties in a dispute explores ways to settle the dispute by agreement.[17] The advantage of conciliation, is that it extends the negotiation process and allows for settlement between the parties: for example, where a procedure requires that conciliation be attempted before industrial action can be undertaken, time is allowed for both parties to cool off, for approach each other in a friendlier manner whilst seriously attempting to settle before engaging in industrial action which might eventually destroy the relationship.[18] If the dispute is settled, the commissioner will draw-up a settlement agreement which both parties sign and then issue a certificate recording that the dispute is settled. A conciliation agreement is final and binding on both parties. It can be made an award and thereafter certified as an order of court. If the dispute is not settled, there are two options available.[19] Thus, when parties settle, society gets less than what appears and for a price it does not know, parties might settle while leaving justice undone.[20] 
1.2 BACKGROUND TO THE RESEARCH
His Lordship the chief justice of Tanzania visited the united state of America where he happened to come across the mechanisms of Alternative Dispute Resolution in the superior court of the district of Colombia, Washington. The system appealed to him and when he came back he thought seriously about introducing it into our courts.  To start with, in 1994 three resident magistrates went to Washington to study mediation for one month. When they came back they trained the judges and resident magistrates in the Dar-es-salaam, Mwanza and Arusha zone. It was then decided that the ADR system be introduced into our court civil justice process, but as it will show presently that decision was implemented piecewise.[21]
Mediation does have traditional roots in Tanzanian culture. It is common practice for many tribal groups to apply traditional methods of resolving disputes through the use of respected traditional wise men or persons within a community or a tribal chief who would reside over a conflict and assist the parties to resolve the matter. Nonetheless, Tanzania still lags behind in having a friendly environment for mediation. As a result, voluntary mediation is not widely used in major commercial disputes and its usage is growing at a slow rate.  There are no statistics or any data available on mediation proceedings, however, it is correct to say that the success rate of mediation in court-annexed and at the CMA has proved it to be a great alternative and it is currently gaining interest.[22]  
Alternative Dispute resolution is an age long cultural phenomenon in most African Countries. Reconciliation is the traditional means of solving disputes arising from a breach in a relationship between two or more parties. In fact traditionally African societies have resolved disputes through the use of a negotiated settlement. Unfortunately as these countries became colonized, the government controlled dispute resolution mechanisms replaced the old customary law systems. Some of the traditional dispute resolution mechanisms survived only as informal systems and as lower courts in the judicial hierarchy.[23] In the traditional setting, (villages, hamlets, settlements, and towns), dispute resolution is almost as old as the traditions and customs of the people. Customary law is generally known to be the accepted norm in a community, it is unwritten and one of its most commendable characteristics is its flexibility.
Resolution and reconciliation was and in some places still is major way of solving disputes under the indigenous system of governance. In Kenya, 51% of Kenyans prefer to report problems to community leaders rather than the police and 60% don’t ever use the courts.[24] For example, the role of arbitrator or conciliator was taken up by the elders or the chief and all resolutions were meant to maintain social cohesion in the village or settlement.  “Any person who is concerned that a dispute between the parties threatened the peace of the community could initiate the process. In the process, parties have the opportunity to state their case and their expectation but the final decision is that of the elders. Customary arbitration is not private but is organized to socialize the whole society, therefore the community is present. Parties could arise from the whole process and maintain their relationship and where one party got an award the whole society was witness and saw to it that it was enforced. Social exclusion or ostracism was a potent sanction for any erring party therefore enforcement of an award was not a problem.[25] This way of solving disputes showcases the ability for African countries to take hold of a traditional way of solving disputes and using it in a more directed and commercialized nature. Given that the term commercial “has a wide interpretation and includes ‘matters arising from all relationships of a commercial nature, whether contractual or not including the simple supple or exchange of goods and services'”, one can see how even village relationships can benefit from ADR and can be incorporated on a small scale level in the continent.[26] In fact is already being seen in Uganda where the 1995 Constitution has incorporated traditional customary law into the trial process, by requiring that parties be subject to reconciliation in all matters handled by the judiciary involving commercial disputes, and the 2000 Arbitration and Conciliation Act allows for new judicial powers that can allow judges to submit cases to mediation for amicable resolution. [27]
 Each of the ADR processes addressed herein, arbitration, mediation, negotiation, and conciliation provides important benefits to parties and is seen as being complementary to the whole judicial process.[28] Their records are transmitted to the court of first instance which either confirms the successful conciliation or assumes jurisdiction if the conciliation fails.[29] If affirmed the conciliation record acquires the force of a final judgment and can only be contested to questions of law through an appeal to a higher Court.  It also showcases the potential of the continent if allowed to evolve naturally.
Although mediation goes back hundreds of years, alternative dispute resolution has grown rapidly in the United States since the political and civil conflicts of the 1960s. The introduction of new laws protecting individual rights, as well as less tolerance for discrimination and injustice, led more people to file lawsuits in order to settle conflicts. For example, the Civil Rights Act of 1964 outlawed discrimination in employment or public accommodations on the basis of race, sex, or national origin. Laws such as this gave people new grounds for seeking compensation for ill treatment. At the same time, the women's movement and the environmental movements were growing as well leading to another host of court cases. The result of all these changes was a significant increase in the number of lawsuits being filed in U.S. courts. Eventually the system became overloaded with cases resulting in long delays and sometimes procedural errors. Processes like mediation and arbitration soon became popular ways to deal with a variety of conflicts because they helped relieve pressure on the overburdened court system.
1.3 STATEMENT OF THE PROBLEM
Effective implementation of any dispute resolution approach mainly depends on the legal framework in Tanzania where it is subject of the Alternative Disputes Resolution as a mechanism of resolving the disputes which immediately amends the civil procedure code the three new orders were added immediately below order VIII, namely Order VIIIA, VIIIB and VIIIC. Order VIIIA prescribes the rules for pre-trial settlement and scheduling conferences, but that order a first settlement and scheduling conference must be held within a period of twenty one days after conclusion of the pleadings and has to be attended by the parties or their advocates or recognized agents. [30] Under the Order the Chief Justice may be notice in the Gazette exempt any part of the High Court or any subordinate court from the application of the rules either in respect of all cases or a particular class of cases for a specified period of time. In the exercised of such power the Chief Justice has duly exempt all courts from the mediation procedure except the courts in Dar-es-salaam, Mwanza and Arusha.[31] They also observed live mediation proceedings at those places and participated in the mediation of cases.  There was consequently the need to acquaint all the judges’ resident magistrates and district magistrate with the mediation idea, procedure and basic techniques. At the same time it was deemed that expedient to have our own mediator trainers. Towards that end four High Court judges and two resident magistrates were sent to Washington to learn the requisite skills. Both research and conventional wisdom show that the majority of cases that currently go to litigation in the court do not involve the issues of law but concern issue of fact. This means that the judges and magistrates, who are legally trained and qualified, spend much time deciding disputes without applying their legal training. This is clearly a misuse of a rare human resources and result in the fossilization of the law. We must move away from this situation to a position where judges and magistrates spend much of their time deciding cases involving the law and thus development the law. The constitution of united republic of Tanzania under[32] which provides to promote and enhance dispute resolution among persons involved in the disputes. 
Despite the factor that civil procedure code under Order VIIIA, VIIIB and VIIIC, provides that mediation and arbitration as a mandatory procedure for the civil litigation to be conducted by the judges and magistrates as a mandatory proceeding  while Judges and magistrates they are not acquire special knowledge on how to conduct mediation and arbitration.
1.4 OBJECTIVE OF THE STUDY
The aims of writing this research paper is to discover or identify the reasons why mostly of the cases which are taken to the commissioner for mediation and arbitration (CMA) are not succeed in the pre- trial settlement  of the dispute. Whether the problem is the law applicable which use on resolving the dispute arise between the parties or whether the problem is  a judges and magistrates who were empowered by the judicially  to conduct the mediation and arbitration as a mandatory  procedures to all civil suit before the trial litigation.
1.5 RESEARCH QUESTIONS
1.      Why is an Alternative Dispute Resolution not effectively conducted in it procedures of resolving the existing disputes, though there are appointed mediators?
2.      Whether there are efficacies with the mediations process in resolving the disputes in Tanzania?
3.      Whether there are possible causes which led the mediation process to failed on the resolving the disputes in mediation procedures?
1.6 SIGNIFICANCE OF THE STUDY
This paper is to be used as an additional to the existing knowledge to compliment the available literatures on the Alternative Dispute Resolution on it application of resolving the existing dispute. Also this research is to be used as a filling gap utensil in place with these ambiguities.
1.7 SCOPE OF THE STUDY
This research based on the analysis of the efficacy of mediation procedure and resolution of disputes in Tanzania. The findings of this research will be based on the judges and magistrate who were practice the mediation proceeding without having the special knowledge or skills on how to conducting mediation as a mandatory pre-trial settlement before the trial litigation.
1.8 RESEARCH METHODOLOGY
This research is  essentially a study which aims to collect and asses data which will be used to establish the existence of the problem why the Judges and Magistrates who were empowers  by the Court to arrange mediation and other forms of ADR. For the purpose of encouraging settlements of cases, judiciary bodies were not aware of them to attending the special training on how to conduct mediation procedure this led to the mostly of cases which were taken for mediation proceeding not been satisfied by the decision made of the commissioner for mediation and arbitration(CMA).
1.8.2 RESEARCH METHODS
The methods that will be employed on data collections in this research papers it will includes the following methods, secondary data collections, report, articles, journal textbooks, data base of the mediations cases,  report and unreported cases  the statistics of cases refers to Commissioners of Conciliation, Mediation and Arbitrations (CCMA).
1.8.1 SOURCES OF DATA
The research data will be secondary collections. It will then employed the following research methods, which based on the secondary data collections which will be employed the Tuma library, books, journal and articles.
1.8.2 LIBRARY RESERCH
Data collection from libraries will include; research report, reported and unreported cases, legislations, text books and various articles relevant to the subject. This study involved both oral research and library research has involved reviewing various books, cases statistics and internet, library work has enabled the findings out on how the various authors have responded to the recognition of the Alternative Dispute Resolution the mechanism which has it several forms of settlement of the dispute. Therefore in respect of the recognition of the alternative dispute resolution as a mechanism of dispute settlement which includes the members of the judicially, judges and magistrates the scope and context to which they are required to attend in the subject matter of mediating process. Thus, from these findings generally new ideas or argument were gathered which will assist in the whole process of accumulating data for this study. It is from library work that enabled to draw the basis from which the field research attached.
1.8.3 ELECTRONIC DATA BASED RESEARCH
1.9 LITERATURE REVIEW
There are some literatures in this field of the efficacy of mediation procedure in resolution of dispute in Tanzania though the mechanism adopted in Washington in 1994 by the honorable Chief Justice of Tanzania, the methods known as Alternative Dispute Resolution (ADR) on how this method will be use by the judges and magistrate on the dispute settlement in Tanzania mainland.
Clement J. Mashamba, Alternative Dispute Resolution (ADR) has gained international recognition and is widely used to complement the conventional methods of resolving disputes through courts of law. ADR simply entails all modes of dispute settlement/resolution other than the traditional approaches of dispute settlement through courts of law. Mainly, these modes are: negotiation, mediation, reconciliation, and arbitration. The modern ADR movement began in the United States as a result of two main concerns for reforming the American justice system: the need for better-quality processes and outcomes in the judicial system; and the need for efficiency of justice. ADR was transplanted into the African legal systems in the 1980s and 1990s as a result of the liberalization of the African economies, which was accompanied by such conditionalities as reform of the justice and legal sectors, under the Structural Adjustment Programmers’. However, most of the methods of ADR that are promoted for inclusion in African justice systems are similar to pre-colonial African dispute settlement mechanisms that encouraged restoration of harmony and social bonds in the justice system.[33]
This handbook provides theories, principles, examples of practice, and materials relating to ADR in Tanzania and is therefore an essential resource for practicing lawyers as well as law students with an interest in Tanzania. It also contains additional information on evolving standards in international commercial arbitration, which are very useful to legal practitioners and law students. Any meaningful study of dispute resolution must necessarily entail an understanding of what disputes or conflicts are, in this study we prefix an analysis of conflicts and the need to manage them.
This is done here because conflicts are endemic to and form and integral part of human life. Thus the society should always look at ways to manages or contain them. From time immemorial, societies around the world have grappled with conflicts or disputes and have come up with different approaches to managing them from such endeavors normative laws evolved.[34] An interesting definition of conflicts or disputes is one offered by the Danish centre for conflicts resolution, which simply states that; Conflicts are disagreements that lead to tensions within and between people.[35]
Jeff Miller Brent, Alternative dispute resolution (ADR; known in some countries, such as India[36] as external dispute resolution) includes dispute resolution processes and techniques that act as a means for disagreeing parties to come to an agreement short of litigation. It is a collective term for the ways that parties can settle disputes, with (or without) the help of a third party.
Despite historical resistance to ADR by many popular parties and their advocates, ADR has gained widespread acceptance among both the general public and the legal profession in recent years. In fact, some courts now require some parties to resort to ADR of some type, usually mediation, before permitting the parties' cases to be tried (indeed the European Mediation Directive (2008) expressly contemplates so-called "compulsory" mediation; this means that attendance is compulsory, not that settlement must be reached through mediation). Additionally, parties to merger and acquisition transactions are increasingly turning to ADR to resolve post-acquisition disputes.[37]  The rising popularity of ADR can be explained by the increasing caseload of traditional courts, the perception that ADR imposes fewer costs than litigation, a preference for confidentiality, and the desire of some parties to have greater control over the selection of the individual or individuals who will decide their dispute.[38] Some of the senior judiciary in certain jurisdictions (of which England and Wales is one) are strongly in favor of this (ADR) use of mediation to settle disputes. [39]

Alternative dispute resolution (ADR) is generally classified into at least four types: negotiation, mediation, collaborative law, and arbitration. Sometimes a fifth type, conciliation, is included as well, but for present purposes it can be regarded as a form of mediation. See conciliation for further details. ADR can be used alongside existing legal systems such as sharia courts within common law jurisdictions such as the UK. ADR traditions vary by country and culture. There are significant common elements which justify a main topic, and each country or region's difference should be delegated to sub-pages.[40] There are in addition free standing and or independent methods, such as mediation programs and ombuds offices within organizations. The methods are similar, whether or not they are pendant, and generally use similar tool or skill sets, which are basically sub-sets of the skills of negotiation.
Alternative Dispute Resolution its  includes informal tribunals, informal mediative processes, formal tribunals and formal mediative  processes. The classic formal tribunal forms of ADR are arbitration (both binding and advisory or non- binding) and private judges (either sitting alone, on panels or over summary jury trials). The classic formal mediative process is referral for mediation before a court-appointed mediator or mediation panel. Structured transformative mediation as used by the U.S. Postal Service is a formal process. [41]
S. J. WARE, Alternative Dispute Resolution (ADR) is defined as encompassing all legally permitted processes of dispute resolution other than litigation. It is also seen as an umbrella term that refers generally to alternatives to the court adjudication of disputes such as negotiation, mediation, arbitration, mini trial and summary trial.[42] ADR is also known as appropriate dispute resolution or amicable dispute resolution. It is seen as a colloquialism for allowing a dispute to drop or as an alternative to violence.[43] Like many concepts, hardly do we find a uniform definition of ADR. Though, there are common elements in the above three definitions. Since definitions in general do not offer a comprehensive nature of a subject, it is appropriate to describe the essential elements of this institution.  
 There are different kinds of ADR processes. One process differs from the other. The notable ADR processes are: negotiation, mediation, arbitration, settlements, summary jury trial, early neutral evaluation, the mini-trial, consensus building, and negotiated rule making.[44] ADR practitioners have well defined process of resolving conflicts within their jurisdiction. The choice of a particular process depends on the kind of conflicts and the interests of the parties involved. In mediation process, with the aid of the mediator, disputants resolve their conflict themselves. On the other hand, in arbitration process, there is adjudication, which binds the parties[45]
B. D. Chipeta, In all jurisdictions, various modes of settling disputes have been put in place for orderly and efficacious settlement of disputes. These modes are usually created by the statutes and in some cases by practice in the relevant tribunals. In Tanzania until late 1994, the mode of settling the disputes were; Adversarial procedures, Reconciliation procedures and Arbitratory procedures. In some jurisdictions they apply the modes of inquisitorial procedures, in 1994 there was introduced a fourth mode of settlement of disputes, that is, the Alternative Disputes Resolutions (ADR) procedure simply called mediation.[46] In the year 2000, the mediation process was incorporated into the supreme law of the land, that is the constitution of the united republic of Tanzania and that was done by the thirteenth amendment of the constitution provides[47].
Rutinwa B[48], in his book titled The New Employment and Labour Relations Law in Tanzania explained that Representation of parties in a dispute by a person of choice is another challenge facing the Commission.[49] As this provision was not discussed in Tripartite Task Force, it is not clear what was meant by ‘a personal representative’ but since it is up to the party to choose their representatives, presumably the party can choose any person including a co-employee, an assistant, or advisor to represent him before the CMA.
Furthermore Professor Rutinwa pointed out that another challenge facing the Commission for Mediation and Arbitration is the provision of Section 27 of Labour Institution’s Act which provides for the liability of the Commission which provides for “the Commission shall be liable for any loss suffered by any person as a result of any act performed or omitted in good faith in the course of exercising the functions of the commission”[50] however this was certainly a slip of pen. Consistently with similar provision on exemption of public bodies from liabilities for bona fide acts, the provision was intended to shield the commission from liabilities for acts or omissions done in good faith. Professor Rutinwa also recommended that “the Government should take the earliest opportunity to correct this fundamental error”[51] however when Labour Institution’s Act was amended in 2006 this provision was not amended to correct the error.
In the memorandum of Avon Global Centre for Women and Justice[52]Lack of resources that hinder the Prevention and Combating of Corruption Bureau also other governmental institution that have the ability to address corruption especially through persecution cases. Example heavy caseload and lack of resources to be able to handle this caseload have been highlighted as major factors contributing to judicial inefficiency which in turn contributes to Prevention and Combating of Corruption Bureau unsuccessful of corruption case inefficiency of the Governmental Institution and lack of resources.
The Prevention and Combating of Corruption Bureau which prosecuting is the primary Tanzania institution charged with prosecuting corruption cases faces a serious lack of resources and related problems of inefficiency that hampers its Ability to carry out successful prosecutions. [53]However this efficiency has been falling ever since, largely due to magnitude and complexity of the recent cases that involve large amounts of money and high ranking officials, and since tracing the paper trail involves a lot of background checks, accounts tracking international cooperation, mutual legal assistance and extradition matters in relation to corruption offences that have been included in the Prevention and Combating of Corruption Act (PCCA)[54] Also in referring the law the law reform commission, the civil justice review system,[55] Mandatory mediation has been pointed out as a contributory factor to delay cases when parties granting half hearted support and thus attend mediation session just as a matter of procedure.

Wilbert Kapinga[56] of Mkono & Company Advocates had this to say in his journal of Employment and Labour Law, Global Legal Insights. Where he had expressed that a party is aggrieved by the award of the CMA arbitrator, he is entitled to apply to the Labour Court for revision of the award. Such an application is sustainable only where the revision application reveals issues relating to jurisdiction, material irregularity, error material to the merits of the case. Further appeal against the decision of the Labour Court lies in the Court of Appeal of Tanzania.  This is to say that there is no finality of the proceedings.

Overview of the chapter
Chapter one lays down on the introduction of the research on what the researcher is dealing with, background to the research and the problem, sets forth the aims and objectives of the study, research questions, significance and limitations of the research, outlines the methodology and literature review.






















CHAPTER TWO
2.0 THE LEGAL FRAME WORK OF THE MEDIATION PROCEDURE IN TANZANIA
2.1 INTRODUCTION
In Tanzania the mechanism of resolving disputes known as the Alternative Disputes resolution (ADR), it is provided in the civil procedure code under order VIIIA, VIIIB and VIIIC as a mandatory procedure in all civil suit must be passed thought the mediation procedure to resolving the existing dispute between the parties before the trial litigation. In other words the Alternative Dispute Resolution (ADR) is the name given to the process where parties in a dispute come to a compromise (or settle their dispute) without going to court. The main reason people use ADR is to save the expense of using the courts and solicitors. There are four main forms of Alternative Dispute Resolution process which might be applied on resolving the disputes.[57] Mediation, this is where a neutral person (the mediator) helps the parties to reach a compromise.  The job of the mediator is to consult with each party and see how much common ground there is between them.  S/he should act as a facilitator, taking offers between the parties.  The mediator doesn't offer an opinion.  Mediation is most suitable where there is some chance that the parties will co-operate.  Mediation is not legally binding on the parties[58]. However, the Centre for Dispute Resolution report that around 80% of the disputes they deal with are settled without the need for any court action. There are now many mediation services offered on-line such as The Mediation Room and Mediate.

  Conciliation, this is similar to mediation where a neutral third party helps the parties to resolve their dispute; however, the conciliator plays a more active role in the process.  S/he will be expected to suggest ways in which a compromise could be reached.  Conciliation is not legally binding on the parties.
Conciliation Services the Advisory, Conciliation and Arbitration Service (ACAS) is used by many employers and Trade Unions to settle disputes before (and sometimes during) industrial action takes place.  ACAS offers conciliation to both sides in unfair dismissal claims before the claim can be taken to an Employment Tribunal.  Around 60% of unfair dismissal claims are settled without the need for a hearing at an Employment Tribunal.
 Arbitration is the most formal of the methods used to settle disputes without using the courts.  Arbitration is where the parties with a disagreement pass their dispute to a third party, who will make a judgment on their behalf.  This judgment will then be legally binding on the parties. The relevant law on arbitration can be found in the Arbitration Act 1996.  The agreement to go to arbitration can be made by the parties at any time.[59]  The parties will normally appoint someone who is an expert in their particular area of business.  There is also the Institute of Arbitrators who will provide trained arbitrators to parties who wish to settle a dispute. The actual procedure to be followed in any arbitration hearing is left to the parties to decide.  Therefore, arbitration hearings can take many forms.  The parties can decide on a paper arbitration, which means the parties submit everything to the arbitrator in writing, which will then read everything and make a decision.  However the parties can also have a hearing at which they appear and give evidence and witnesses may be called. The decision made by the arbitrator is called an award and is legally binding on the parties.
2.2 THE EMPLOYMENT AND LABOUR RELATION ACT.
The Commission for Mediation and Arbitration (CMA) was established to foster the settlement of labour disputes by means of Conciliation, Mediation and Arbitration without unnecessary delay and/or expenses. The two relatively laws the Labour Institutions Act 2004[60] and the Employment and Labour Relations Act, 2004[61] track the cornerstones of the modernized labour relations system in Tanzania. The Acts establish new labour institutions an important one of which being the Commission for Mediation and Arbitration (CMA) as a means of resolving labour disputes. The recent labour system introduces the principle that labour disputes should be resolved as early and at a low level as possible. It is emphasized therefore that labour disputes should be resolved at the work place. This requires among other things, that both the employers and employees must be aware or be informed of their rights and obligations and how to manage these rights. Over the years, trade unions and employers’ organizations such as the Trade Union Congress of Tanzania (TUCTA) and the Association of Tanzanian Employers (ATE) have sacrifice courses to their members and representatives on the new labour laws. Tanzania Union Congress of Tanzania and Association of Tanzania Employers have also established capable units to assist their members on labour relations issues. However, despite this there is still no suspect that many employers and employees are not completely familiar with the content of the new labour laws as well as the procedures associated with them. If it is not possible to settle the disagreement at the workplace, the parties can bring their disputes to the Commission for Mediation and Arbitration. It is the expectation that the Commission for Mediation and Arbitration will provide a new, less legalistic and bureaucratic system for resolving labour dispute through an informal but structured hearing and discussion process.
 The Commission for Mediation and Arbitration will achieve this first by mediation, if unsuccessful; the case will go for arbitration. In short, the difference between the two processes is that the mediation process attempts to find a settlement which is acceptable to both parties, whereas the arbitration process allows the arbitrator to make a decision based on hearing. Under,[62] referral the disputes for mediation under this Act, according to  [63] which provides for the disputes referral to the commission shall be in the prescribed form.
The party, who refers the dispute under subsection (1), shall satisfy the Commission that a copy of the referral has been served on the other parties to the dispute. According to [64] which stipulated that Subject to the provisions of section 87, the mediator shall resolve the dispute within thirty days of the referral or any longer period to which the parties agree in writing.[65] Provides the mediator shall decide the manner in which the mediation shall be conducted and if necessary may require further meetings the period referred to in subsection (4). One of the preconditions for a well functioning Commission for Mediation and Arbitration is that the parties have faith in the institution, its procedures and the mediators and arbitrators. The Commission for Mediation and Arbitration is independent of the government, political parties, trade unions and employers association.
A Code of Conduct has been developed governing the functions of mediators and arbitrators. The mediators and arbitrators are well versed with labour relations and some have even previously worked as labour officers. During the process of establishing the Commission for Mediation and Arbitration, tailored training was offered to mediators and arbitrators aimed at preparing them for their new duties and responsibilities to service the entire country.
The Commission for Mediation and Arbitration has established eleven (11) operational zonal offices as follows: Dar es Salaam zone, Dodoma zone, Morogoro zone, Arusha zone, Tanga zone, Mwanza zone, Mbeya zone, Mtwara zone, Songea zone, Iringa zone and Tabora zone.  When a dispute is adduced to the Commission for Mediation and Arbitration, the parties must be represented by a third party, the trade union, Association of Tanzania Employees or a lawyer specialized in labour affair. The Labour Court has been consistent in enforcing the rule that all labour disputes must first be referred to the Commission for Mediation and Arbitration for arbitration. In the case of Hector Sequeiraa v. Serengeti Breweries Ltd[66]  the Labour Court dismissed the case as “incompetent” a labour complaint which was filed directly in the Court without first pursuing mandatory Commission for Mediation and Arbitration mediation.

2.3 THE CIVIL PROCEDURE CODE CAP 33 R.E. 2002
According to the order VIIIA of the civil procedure code which prescribed the first pre-trial settlement under[67] which suggest that in every case assigned to a specific judge or magistrate a first schedule and settlement conference attend by the parties or their recognized agents or advocate shall be held and prescribed over by such judge pleadings for the purpose of ascertaining the speed track of the case, resolving the case through negotiation, mediation, arbitration or such other procedures not involving a trial.[68] In ascertaining the speed track of the case, the presiding judge or magistrate, shall after consultation with the parties or their recognized agents or advocates determine the appropriate speed track for such a case make a scheduling order, setting out the dates or time for future events or steps in the case, including preliminary applications, affidavits, counter affidavits and notices and the use of procedure for alternative disputes resolution. According to the order VIIIB of the same Act under[69] the Chief Justice may, by notice published in the gazette, exempt any part of the High Court or any subordinate court from the application of any rule or rules under this order either in respect of all cases or a particular class of cases for a specified period of time.[70]
It suggest that where, after full compliance with the directions made under sub-rule (2) of rule 3 of Order VIIIA, the case remains unresolved, a final pre-trial settlement and scheduling conference shall be held, presided over by the judge or magistrate assigned to try the case for the purpose of giving the parties a last chance to reach an amicable settlement of the case and for enabling the Court to schedule the future events and steps which are bound or likely to arise in the conduct of the case, including the date or dates of trial.[71] The final pre-trial settlement and scheduling conference shall be held within a period not exceeding thirty days, forty days or sixty days from the time of full compliance with the first pre-trial conference order in respect of cases allocated to Speed Track One, Two or Three respectively.
In case the matter are not settled within the time prescribed for the matter to be settled according to the civil procedure code in it provision the matter shall be arranged for the final pre- trial as it prescribed by the Act and if it failed to be resolving in the final pre-trial, the matter will be refer to the trial litigation for the first hearing in the court proceeding according to the provisions provided by the Act.[72] Where an amicable settlement of the case is not reached pursuant to the provisions of sub-rule (1) of this rule, the judge or magistrate presiding at such conference, shall, after consultation with the parties or their recognized agents or advocates, make a final pre-trial conference order therein framing the issues according to provisions of Order XVII of this Code, and fixing the trial date or dates and generally providing for matters necessary for the expeditious trial of the case according to the relevant Speed Track.
The directions are to be made by the Chief Justice under the government notice no. 422 of 1994 as it provided under[73] where the parties are in the conflict this offered the mandatory procedure to helding by the between the party to resolving the existing dispute outside the court room, which called an Alternative Disputes Resolution by using it mechanism of resolving the disputes which are arbitration, negotiations and mediation procedure. Where negotiation or mediation or other similar alternative procedure for resolving the matters in dispute between the parties is directed by the court under a scheduling order made under sub-rule (2) of rule 3 of Order VIIIA or under sub-rule (1) or rule 3 of Order VIIIB, such negotiation, mediation or similar alternative procedure, other than arbitration, shall be conducted in accordance with directions issued by the Chief Justice.[74]
2.4 THE CONSTITUTION OF UNITED REPUBLIC OF TANZANIA OF 1977
The Tanzanian legal system is based on the English Common Law system.  The first source of law is the Constitution of 1977, (although a new constitution, which was approved by a special Constituent Assembly, is awaiting a public referendum initially set for April 30, 2015 but postponed indefinitely); followed by statutes or acts of parliament; and case law, which are reported or unreported cases from the High Courts and Courts of Appeal and are used as precedents to guide the lower courts.[75]  There are three specialized divisions within the High Courts. Commercial, Labour, and Land.[76]  The High Court of Tanzania and the District and Resident Magistrate Courts also have original jurisdiction in commercial cases subject to specified financial limitation.
Apart from the formal systems of courts, there exist quasi-judicial bodies including the Tax Revenue Appeals Tribunal, which was established under the Tax Appeals Act, and the Fair Competition Tribunal, which was established under the Fair Competition Act.  Notwithstanding the court and quasi-judicial bodies, Tanzania also has alternate dispute resolution procedures in the form of arbitration proceedings. According to the constitutional of the country it allowed the dispensing of the justice.[77] The Judiciary shall be the authority with final decision in dispensation of justice in the United Republic of Tanzania. In order to promote and enhance dispute resolution among persons involved in the disputes, and to dispense justice without being tied up with technicalities provisions which may obstruct dispensation of justice.
2.5 THE LEGAL FRAMEWORK FOR ARBITRATION IN TANZANIA MAINLAND
The legal framework for arbitration in Tanzania Mainland is governed by two main pieces of legislation, the Civil Procedure Code[78] and the Arbitration Act,[79] together with the Arbitration and the Arbitration Rules.[80] There is also a separate and distinct legal regime for arbitration in labour matters and for land matters at the lower levels.
The rule of domestic arbitration law is that the arbitral tribunal should apply the substantive law chosen by the parties in the agreement. For this purpose the choice of the laws of a country shall be understood to refer to the substantive laws of that country and not to its conflict of laws rules. If, or to the extent that, there is no such choice or agreement, the tribunal shall apply the law determined by the conflict of laws rules that it considers applicable. In Tanzania there are two principal arbitration bodies, both with their own set of arbitral rules, namely, the Tanzania Institute of Arbitrators (TIA) and the National Construction Council (NCC). While the TIA was established six years ago in accordance with the Arbitration Act, the NCC is a statutory body created under the National Construction Council Act (No. 20 of 1979).[81]
The Civil Procedure (Arbitration) Rules are contained in the Second Schedule to the Civil Procedure Code. The Code which is pari materia with the Indian Civil Procedure Code of 1809 was received in the Tanganyika Territory by way of India during the British colonial rule. Tanzania Zanzibar, a constituent of the “union” also has its own Civil Procedure Decree, which also traces its origin from the Indian Civil Procedure Code. The Arbitration Act of Tanzania Mainland traces its origins in the colonial Arbitration Ordinance, which was promulgated by the British colonial government in 1957.
The historical origins of the Civil Procedure Code and the Arbitration Act, may account for the existence of two separate legal regimes on arbitration in this country, the Civil Procedure (Arbitration) Rules are contained in the Second Schedule to the Civil Procedure Code, which governs the enforcement of domestic arbitration and the Arbitration Act and its Rules for the enforcement of domestic awards and enforcement and recognition of foreign awards.
As I intimated to earlier in this paper, I do not intend to go into the practical minefields of arbitration. In the same vein I do not intend to discuss in details the provisions in the Civil Procedure (Arbitration) Rules which are contained in the Second Schedule to the Civil Procedure Code or the Arbitration Act and its Rules. I shall however, only make some general observations as regards the shortcoming in some of the provisions for the purpose of informing the discussion on the practical problems judges and practitioners may encounter in applying those provisions.
2.5.1 THE CIVIL PROCEDURE (ARBITRATION) RULES
 Order of reference to arbitration in a suit The Civil Procedure (Arbitration) Rules make provisions for reference to arbitration in “a matter in difference between parties in a suit.”[82] The Rules therefore only come into play where there is a “suit” already filed in court and a matter in difference between the parties arise in that suit which merits to be resolved by arbitration. In my considered view, if this procedure is resorted to by parties it could serve a lot of the parties’ and the court’s time. Where the court sees no cause to remit the award or any of the matters referred to arbitration for re-consideration, and no application has been made to set aside the award in a suit or the court has refused such application, after the time for making such application has expired, “the court shall proceed to pronounce judgment according to the award.”[83] The Rules explicitly bars any appeal against a decree from a judgment pronounced on an award in a suit except where the decree is “in excess of, or not in accordance with, the award.
Order of Reference on Agreements to Refer to Arbitration the Civil Procedure (Arbitration) Rules also provide for reference on agreement to refer to arbitration by way of “application in court.[84] Reference on agreement to refer to arbitration presupposes the existence of an agreement between persons involved in a suit in court to refer their differences to arbitration prior to fling the application. Upon the application being filed in court, it has to be numbered and registered as a suit.[85]
Arbitration without the Intervention of Court Rule 20 of the Civil Procedure (Arbitration) Rules deals with the filing of award in a matter referred to arbitration “without intervention of court.”In order for the Court to intervene under Rule 20, there has to be a matter already referred to arbitration without its intervention, and an award which has been made, which is now sought “to be filed” in court. Rather strangely however, Rule 20 of the Civil Procedure (Arbitration) Rules does not limit the opportunity to file the application to file the award only to the person who is “a party to the agreement to refer to arbitration.” It widens the opportunity to “any person interested in the award”, which escapes any definition under the Rule and thus a recipe for confusion. The legal net cast by the Rule is too wide, since “any person interested in the award” would mean any person interested in having the award filed in court. The award is filed in Court to seek enforcement by the judicial process of an award made by agreement of the parties without the intervention of the court. The award may impact not only the parties to the agreement to arbitrate but to other interested parties as well. Where the Court is satisfied that the matter has been referred to arbitration and that an award has been made thereon, and where there are no grounds for making an order of remittance or reference or for setting aside the award, the Court will make an order for the “award to be filed,” and proceed to “pronounce judgment” and a decree to follow.
The law expressly bars appeal from such decree expect “in so far as the decree is in excess of or not in accordance with the award.[86] Rule 20 of the Civil Procedure (Arbitration) Rules concerning the filing of award in a matter referred to arbitration without intervention of court is also a fertile source of confusion. There are more or less similar provisions in the Arbitration Act and the Arbitration Rules, which regulate the procedure for filing, recognition and enforcement of domestic and foreign arbitral awards in matters referred to arbitration without the intervention of the court. We should think seriously if it serves any useful purpose to continue having in place two separate schemes for the filing and enforcement of domestic arbitral awards. The need for harmonizing these two legal regimes and put in place a single legal regime for filing and enforcing domestic awards made with or without the intervention of the court cannot be overemphasized
2.5.2 THE ARBITRATION ACT AND ARBITRATION RULES
The Arbitration Act[87] (Arbitration Act) still incorporates multilateral agreements like the Geneva Protocol on Arbitration Clauses of 1923 and the Geneva Convention on the Execution of Foreign Arbitral Awards of 1927.[88]Tanzania has to date entered into 17 bilateral investment agreements incorporating arbitration provisions.[89]  The Arbitration Act provides for “arbitration of disputes.” The Act does not define what kind of disputes are amenable to arbitration but provides further that it applies “only to disputes which, if the matter submitted to arbitration formed the subject of a suit, the High Court only would be competent to try.” The Act does not distinguish between commercial and non commercial disputes.[90] That the conferment of powers on subordinate courts has to be made by the President with the concurrence of the Chief Justice is peculiar enough. That the vesting of powers otherwise exercisable by the High Court on subordinate courts has not been done to this date is rather telling. Consequently, only the High Court has jurisdiction over disputes concerning all commercial arbitral awards. The idea to confer such powers on subordinate courts at least at the level of Resident and magistrate courts should further be explored and implemented.
Arbitration falls within the category of Commercial Dispute Resolution (CDR) component[91], which is comprised of the formal court system, alternative dispute resolution (ADR) techniques[92], and international arbitration.[93] ADR in the form of arbitration proceedings and court-annexed mediation (CAM) constitute one of the procedures in the three classical forms of third party intervention in dispute resolution, the judge in a domestic court or tribunal, the arbitrator; and the mediator (Makaramba, 2009). All these forms share a common feature, resolution of disputes by third party intervention after the dispute had become a significant bone of contention between the parties (Makaramba, 2009). The two main features of dispute resolution mechanisms, the process (third party intervention); and the timing, that is after the dispute has matured, which were also used by our ancestors, are still very much part of the modern landscape for dispute resolution in this country (Makaramba, 2009). Arbitration is an alternative dispute resolution mechanism.
It is touted as a mechanism for saving time and costs. One of its main attractions is the ability of parties to resolve disputes privately without the intervention of courts. This is called party autonomy and gives rise to arbitral justice. It means that the process of resolving disputes by arbitration is taken outside of the glare of the publicity that might arise in litigation before courts, or what we may call formal state justice. There is however, an inherent conflict between the “right to a judge” in formal state justice as a content of the constitutional right to a fair and public hearing and the right to an arbitrator encompassed in the agreement on submission to arbitration normally contained in the arbitration clause. The arbitration clause is a contractual document which is governed by the normal common law doctrines of freedom of contract and freedom of trade and commerce.
2.5.3 AD HOC ARBITRATION
Ad hoc arbitration is conducted independently and according to the rules specified by the parties and their attorneys. The parties therefore agree to execute the arbitral process themselves by appointing the arbitrator and attending to the necessary administrative requirements before and during the hearing. The parties then conduct the arbitration under the procedural rules designated by the contractual arbitration clause; or, more often than not, by the rules agreed to once the dispute has arisen. On its face, ad hoc arbitration may seem to be less expensive and more flexible, which is why it is touted as the cheaper option because no administrative fees are paid for the referral. However, counterarguments suggest that the absence of facilitative processes may cause the parties to incur unforeseen expenses exceeding the administrative fee.[94]
2.5.4 INSTITUTIONAL ARBITRATION
An institutional arbitration is one that is entrusted to one of the major arbitration institutions to handle. It provides an independent, neutral set of rules that already exist. It requires that an institution provide services that are critical to ensuring that the arbitration proceeds smoothly. For example, the International Court of Arbitration (ICA)[95] decides on the number of arbitrators and their fees, appoints the arbitrators, ensures that the arbitration is being conducted according to International Chamber of Commerce Rules, determines the place of arbitration, sets time limits, and reviews arbitral awards. In addition, an arbitral body will ensure controlled costs, since it will have a pre-determined framework of charges. An arbitral body sets forth a set of arbitration rules that governs the potential arbitration. It may also issue a model arbitration clause that can be incorporated into the contract or business agreement when the transaction is made. In institutional arbitration, the specialist institution generally administers the arbitration under its own rules, unless it agrees to do so under another set selected by the parties. The arbitration institution appoints the tribunal and, in most cases, acts as the intermediary between the parties and the tribunal until the hearing commences, undertaking all necessary administrative arrangements.
In choosing an arbitration institution however, parties must ensure that its procedural rules are compatible with the laws of the lex arbitri, that is, the place where the arbitration is to be held or seat of arbitration for that matter. In recent years institutional arbitration has grown fast. One reason for such growth is that there are now many arbitral bodies, and parties can select one that is best suited to their needs. Some organizations welcome any type of dispute. In contrast, there are organizations that specialize in particular types of disputes, such as those involving investment disputes,[96] or that focus on a particular topic, such as intellectual property disputes.[97] Specialize in disputes in particular industries.[98]
This clearly shows that arbitral awards may be issued by a number of institutions, which may complicate research in this particular area. Another factor in selecting an institution is the nature of the party; one institution may be open only to states or member governments, while another may be available to any entity or individual.[99]







BIBLIOGRAPHY
BOOKS
·         Alternative Disputes Resolution by Clement J. Mashamba.
·         Civil procedure by B. D. Chipeta.
·         Code of Civil Procedure of 1908 by D.F. Mulla, in volumes 2.
·         Brudige.E.2012. Avon Global; centre for Women and Justice at Cornell law school.
·         K.W. Patchett, Recognition of Commercial Judgments and Awards in the Commonwealth (London: Butterworths, 1984) pp.195-201
·         Pieter Sanders, “The making of the Convention”, Enforcing Arbitration Awards under the NYC. Experience and prospects, New York 1999, United Nations, www.uncitral.org/pdf/english/texts/arbitration/For the full texts of the Miami Draft, the Comparison Table and the Explanatory Note, see www.newyorkconvention.org.
·         Robert Vincent Makaramba,  Arbitration as a Mechanism to Speed up Delivery of Justice 2012.
STATUTES
·         The Civil Procedure Code Chapter 33 Revise Edition, 2002 as amended from time to time since 1966 of Civil Procedure Code. Government Printers, Dar es salaam.
·         The Constitution of United Republic of Tanzania 1977, as amended from time to time, Government Printers, Dar es salaam.
·         Arbitration Act Cap. 15.
·         The law of marriage Act Cap. 29
·         The employment and labour relation Act, 2004

OTHER SOURCES
·         The Manual For Mediation Training  in Tanzania,  prepared by Hon. D. P. Mapigano, J, Hon. B. D. Chipeta, Hon. J. A. Mrosso J, Hon. J. M. Mackanja, J, Mr. J. E. Mtotela, PRM and Mrs. R. A. Teemba, SRM.
·         Quoted in Hammerich, E., Meeting conflicts mindfully. Tibetan Centre for Conflicts Resolution (TCCR) and Danish centre for Conflict Resolution (DCCR).
·         Training Manual on Labour Law, Collective Labour Law (Mimeo) (2005) pg 42
·         The Employment Ordinance Conciliation Boards.
INTERNATIONAL INSTRUMENTS
·         Albert Jan van den Berg, The New York Arbitration Convention of 1958: Towards a uniform judicial interpretation (1981).
·         Albert Jan van den Berg, Hypothetical Draft Convention on the International Enforcement of Arbitration Agreements and Awards, www.newyorkconvention.org/draft-convention.
·         Nussbaum, “Treaties on Commercial Arbitration – A Test of International Private Law Legislation” HLR 56, 1942, 219.
CASE
·         Republic V. Makaramba (2009) “Commercial Disputes Resolution in Tanzania: Challenges and Prospects” in The Tanzania Lawyer, Vol. 3 No. 2 (2009) pages19-38.








[1]               Alternative dispute resolution" (ADR) is a term generally used to refer to informal dispute resolution processes in which the parties meet with a professional third party who helps them resolve their dispute in a way that is less formal and often more consensual than is done in the courts.
[2]               Mainly, these modes are; negotiation, mediation, conciliation, and arbitration. The modern ADR movement began in the United States as a result of two main concerns for reforming the American justice system: the need for better quality processes and outcomes in the judicial system and the need for efficiency of justice. ADR was transplanted into the African legal systems in the 1980s and 1990s as a result of the liberalization of the African economies, which was accompanied by such conditional ties as reform of the justice and legal sectors, under the Structural Adjustment Programmers’.
[3]               This handbook provides theories, principles, examples of practice, and materials relating to ADR in Tanzania and is therefore an essential resource for practicing lawyers as well as law students with an interest in Tanzania. It also contains additional information on evolving standards in international commercial arbitration, which are very useful to legal practitioners and law students.
[4]               In the Tanzania Mediator Directory you will find Tanzania Mediators and their expertise. Select the Tanzania Mediator who has expertise in your dispute. For example, a dispute involving an employment agreement may be best handled by the Tanzania Mediator with expertise in Tanzania employment and labor contracts. What types of disputes can be mediated through Tanzania Mediation? Any type of disagreement can be mediated, including disputes involving Tanzania divorce, business, consumers, employment, real estate and construction issues.
[5]               Mediation is a "party centered" process in that it is focused primarily upon the needs, rights, and interests of the parties. The mediator uses a wide variety of techniques to guide the process in a constructive direction and to help the parties find their optimal solution. A mediator is facilitative in that manages the interaction between parties and facilitates open communication. Mediation is also evaluative in that the mediator analyzes issues and relevant norms "reality testing" while refraining from providing prescriptive advice to the parties.
[6]               Mediation can be used to resolve disputes of any magnitude. Mediators use various techniques to open, or improve, dialogue and empathy between disputants, aiming to help the parties reach an agreement. Much depends on the mediator's skill and training.
[7]               The rest of the registries of the High Court, resident and district magistrates were exempted from applying those provisions for one year. In other words mediation, was permitted only in those three area loosely referred to as the “Pilot areas.”
[8]               B. D. chipeta, 2002.
[9] O'Sullivan, Arthur; Sheffrin , Steven M. (2003). Economics: Principles in Action. Upper Saddle River, New Jersey: Pearson Prentice Hall. Arbitration is often used for the resolution of commercial disputes, particularly in the context of international commercial transactions. In certain countries such as the United States, arbitration is also frequently employed in consumer and employment matters, where arbitration may be mandated by the terms of employment or commercial contracts.
[10]             They do this by lowering tensions, improving communications, interpreting issues, encouraging parties to explore potential solutions and assisting parties in finding a mutually acceptable outcome. Conciliation differs from arbitration in that the conciliation process, in and of itself, has no legal standing, and the conciliator usually has no authority to seek evidence or call witnesses, usually writes no decision, and makes no award.
[11]             P. Fenn, “Introduction to Civil and Commercial Mediation”, in Chartered Institute of Arbitrators, Workbook on Mediation, (CIArb, London, 2002), p.10.
[12]             J.G. Merrills, International Dispute Settlement, 4th edition. (Cambridge University Press, Cambridge, 2005), pg. 28.
[13]             Supra, note 2.
[14]             According to Khan, arbitration is a private consensual process where parties in dispute agree to present their grievances to a third party for resolution.
[15]             B. Totterdill, An Introduction to Construction Adjudication: Comparison of Dispute Resolution Techniques. (Sweet & Maxwell, London, 2003), p. 2
[16]             Oxford Advanced Learners Dictionary, 5th ed. (Oxford University Press, London, 1995), p. 51
[17]             The CCMA is a dispute resolution body established in terms of the Labour Relations Act, 66 of 1995 (LRA) of the Republic of South Africa.
[18]             Ibid.
[19]             Firstly, if the matter remains unresolved and relates to probation, the matter must continue as on Conciliation Arbitration (CON-ARB) basis. If the matter relates to dismissal (conduct/incapacity) or unfair labour practice and the parties do not object to the process, the matter will continue on CON-ARB basis. Secondly, the commissioner might issue a certificate of non resolution and the applicant can then apply for arbitration. Arguments against ADR mechanisms, whereas the ADR mechanisms are lauded as having all the above advantages, there is still a school of thought that is completely against it. Owen Fiss in forefront of criticizing ADR mechanisms and the whole notion of it on the premises that; a)  There is imbalance of power between the parties. There is absence of authority to consent (especially when dealing with aggrieved groups of people), ADR presupposes the lack of a foundation for continuing judicial involvement and Adjudication promotes justice rather than peace, which is a key goal in ADR.
[20]             Ibid.
[21]             The civil procedure code (amendment of schedule) rules, 1994 which were published in the gazette under GN No.422 of 1994 and which came into operation on 1st November 1994.  The amendments had reference to the first schedule. Rule 2 orders IV was amended to make it mandatory for a judges or magistrate in charge of a court to cause a suit to be assigned to a specific judges or magistrate and to do so within four days after the institution of the suit.
[22]             https://gettingthedealthrough.com/area/54/jurisdiction/66/mediation-tanzania/
[23]             D. Kohlhagin, “Alternative Dispute Resolution and Mediation: The Experience of French Speaking Countries” Presentation at EACC Conference: How to Make ADR Work, in Addis Ababa, Ethiopia
[24]             Brenda Brainch, ADR in the world: an African perspective on community mediation (2007).
[25]             Owasanoye, Bolaji, “Dispute Resolution Mechanisms and Constitutional Rights in Sub-Saharan Africa,” UNITAR, (2001).
[26]             Brenda Brainch’s comment on The UNCITRAL Model law footnote to Article 1,(2003).
[27]             Supra at 10.
[28]             However conciliation represents the closes embodiment of traditional customary law in African societies. An example of this is seen in Benin, which has throughout the country specialized conciliation tribunals that are considered competent to hear almost all matters of disputes related to civil law.
[29]           Kohlhagen, Domink “How to Make ADR Work in Ethiopia” EACC Addis Abada, Supra at 8. In this way Benin has mixed conciliation, arbitration and the judicial process in an integrative way that is quite exceptional.

[30]             The conference is held for the purpose of enabling the judges or magistrate handling the case to determines the appropriate speed track of the case and ascertain whether it can be resolved through negotiations, arbitration, mediation or such other procedures not involving a trial. 
[31]             In 1995 the Chief Justice and two judges went Washington to familiarize themselves with the ADR processes. Soon thereafter several judges of the superior court of the district of Colombia and other American experts in ADR came to Tanzania at the invitation of the Chief Justice. They trained the judges and some of the magistrates in Dar-es-salaam, Mwanza and Arusha for mediation. A decision was ultimately taken that the mediation process should extend over the whole Tanzania mainland.
[32]             Article 107A (d) of the Constitution of United Republic of Tanzania.
[33]             In Tanzania ADR was introduced in 1994 through Government Notice No. 422, which amended the First Schedule to the Civil Procedure Code Act (1966), and it is now an inherent component of the country's legal system. In recognition of its importance in civil litigation in Tanzania, ADR has been made a compulsory subject in higher learning/training institutions for lawyers.
[34]             See generally, as human beings have conscience and intelligent to think about the future, definitely there will be conflicts. Conflicts are made by human beings and methods to resolve them must be created through human intelligent. It is wise to solve the conflict through dialogue, not through weapons. H.H. the Dalai Lama,  Dharamsala 29.11.2001.
[35]             Inspired by Buddhist philosophy, the Dalai Lama which gives more elaborations from the perspective of dharma, we say that the root causes of conflict are hatred and attachment and a strong separation of “we” and “others”. Building this strong notion of “self” and “others” is based on ignorance or not knowing reality. All these problems are caused by ignorance of the concrete grasping of the self, which is diametrically opposed to the comprehension of selflessness. This is a very profound discussion of the Buddhist philosophy.
[36]             Australian Securities and Investments Commission Complaints resolution schemes. Asic.gov.au. Retrieved on 2013-07-14.
[38]             Totaro, Gianna., "Avoid court at all costs" The Australian Financial Review Nov. 14 2008. (April 19, 2010)
[39]             http://ssrn.com/abstract=1599420
[40]             ADR is of two historic types. First,  methods for resolving disputes outside of the official judicial mechanisms. Second, informal methods attached to or pendant to official judicial mechanisms.
[41]             Classic informal methods include social processes, referrals to non-formal authorities such as a respected member of a trade or social group and intercession. The major differences between formal and informal processes are (a) pendency to a court procedure and (b) the possession or lack of a formal structure for the application of the procedure.
[42]             J. M. NOLAN HALEY, Alternative Dispute Resolution in a Nutshell, St. Paul, 2008, 2.
[43]             Alternative Dispute Resolution, http://en.wikipedia.org/wiki/Alternate dispute resolution, Retrived December 10, 2008.
[44]             NOLANHALEY, Alternative Dispute Resolution in a Nutshell, 3
[45]             NAGLE LECHMAN, Conflict and Resolution.
[46] This was done by the government notice number, 422 of 1994 which amended the first schedule to the civil procedure code Act, of 1966. This mode of settlement of disputes is dealt with in greater detail later in this book
[47]             Article 107A (2) (d) of the constitution  of united republic of Tanzania  
[48]             Rutinwa B, The New Employment and Labour Relations Law in Tanzania pg 168
[49]             A party in a dispute can be represented by a member or official of that party’s trade union or employers association or an advocate as per section 86 and 88 of ELRA, Rule 23(1) of LIA (Mediation and Arbitration) Rules and Rules 7 and 21 of Labour Institutions act (Mediation and Arbitration) Guidelines. However Section 2 of the Written Laws (Miscellaneous Amendment) Act, 2006 which among other things allowed a party to arbitration proceeding to be represented also by a personal representative of the party’s own choice.
[50]             ibid
[51]             Training Manual on Labour Law, Collective Labour Law (Mimeo) (2005) pg 42
[52]             The United Republic of Tanzania law reform commission.
[53]             In additionally, the Prevention and Combating of Corruption Bureau may also become under its purview due to its lack of Independence from other able to successfully prosecute all the corruption cases that come under its purview due to its lack of Independence from other government institutions. In Mr. Hoseah’s study he finds that until 2002 all cases that were reported to the Prevention and Combating of Corruption Bureau were investigated.
[54]             Brudige.E.2012. Avon Global; centre for Women and Justice at Cornell law  school
[55]             The United Republic of Tanzania law reforms commission.
[56]             Employment and Labour Law, Global Legal Insights
[57]             Negotiation, this is the simplest form of ADR.  Where two people have a dispute they can negotiate a solution themselves.  The advantages to the parties involved are that it is completely private and it's fast and cheap.  Where parties to a dispute cannot settle it themselves they may instruct solicitors who will negotiate on their behalf.  Even when negotiation fails at these early stages of a dispute and court proceedings start solicitors will usually continue to negotiate on their client's behalf.  This results in many cases being settled out of court.
[58]             Mediation Services, There are a number of organizations that offer mediation services.  One of the main ones is the Centre for Dispute Resolution Many companies use their mediation services to save £1,000s in legal fees.  The only disadvantage of using mediation to settle a dispute is there is no guarantee that a settlement will be reached.  This means that you still have to use the courts, so in effect failure at the mediation stage can result in extra delays and extra costs.

[59]             It can be written into a business contract by what is called a Scott v Avery clause or the parties may just agree on arbitration when a dispute arises. The parties can agree the number of arbitrators who will hear their dispute.  It could be three, two or just one person.
[60] (CAP 300 R.E 2009)
[61]             (CAP 366 R.E 2009)
[62]             The employment and labour relations Act, of 2004.
[63]             Section 86(1) of the employment and labour relations Act, 2004.
[64]             Section 86(4) of the employment and labour relation Act, 2004.
[65]             Section86(5) of the employment and labour relation Act 2004.
[66]             High Court of Tanzania, Labour Division, Labour Complaint No. 20 of 2009.
[67]             Rule 3 (1) of the civil procedure code [cap 33, 2002]
[68]             Rule  3 (2) of  the civil procedure code [cap 33, 2002]
[69]             Order VIIIB, Rule 2 of the civil procedure code. [cap 33, 2002]
[70]             Order VIIIB, Rule 3(1) of the civil procedure code [cap 33, 2002]
[71]             Order VIIIB, Rule 3(3) of the civil procedure code [cap 33, 2002]
[72]             Order VIIIB, Rule 3(4) of the civil procedure code [cap 33, 2002]
[73]             Order VIIIC, Rule 1 of the civil procedure code [cap 33, 2002]
[74]             Order VIIIC, Rule 2 of the civil procedure code [cap 33, 2002] the procedure on arbitration shall refer any matter in dispute referred to arbitration under a court order shall be dealt with as provided for under the Second Schedule to this Code.
[75]             https://www.export.gov/article?id=Tanzania-Dispute-Settlement. The Court of Appeal of Tanzania, which handles all the appeals from Mainland Tanzania and Zanzibar, is the highest ranking court in the country, followed by the High Court of Tanzania, which handles all types of civil and criminal cases and commercial matters.
[76]             The Labor and Land divisions have exclusive jurisdiction over their respective matters, while the Commercial division is without exclusive jurisdiction
[77]             Article 107A of the constitution of United Republic of Tanzania.
[78]             Cap.33 R.E. 2002.
[79]             Ibid.
[80]             GN No. of 1957.
[81]             In 2001, the NCC adopted a set of Arbitration Rules (Rules), to enable parties to settle their construction disputes under these Rules. Nonetheless, since arbitration is relatively undeveloped in Tanzania, parties can resolve their disputes under the Rules, regardless of the subject matter of the dispute. Notably, the majority of arbitral proceedings that have taken place in Tanzania over the years have been conducted in a disorganized and ineffective manner, leading to most disputes ending up before international arbitration bodies such as the International Centre for Settlement of Investment Disputes (ICSID), the International Chamber of Commerce (ICC) and the London Court of International Arbitration (LCIA).
[82]             Rule 16(1)
[83]             Rule 16(2)
[84]             Rule 17(1)
[85]          Rule 17(2)
[86]             Rule 21(2)
[87]             (Cap 15 RE 2002)
[88]             The New York Convention entered into force in Tanzania on 11 January 1965. There have been no declarations made according to articles I, X and XI of the Convention. Tanzania has also been a contracting state to the Convention on the Settlement of Investment Disputes between States and Nationals of Other States (ICSID) of 1965 since 17 June 1992 and to the Multilateral Investment Guarantee Agency of 1985 since 19 June 1992.
[89]             The corresponding countries are: Denmark (in force since 21 October 2005), Finland (in force since 30 October 2002), Germany (in force since 12 July 1968), Italy (in force since 25 April 2003), the Netherlands (in force since 1 April 2004), Sweden (in force since 1 March 2002), Switzerland (in force since 6 April 2006) and the United Kingdom (in force since 2 August 1996). Tanzania also has agreements with Egypt, Jordan, the Republic of Korea, Mauritius, South Africa, Turkey and Zimbabwe, Canada, Oman which have not entered into force yet.
[90]             There is a proviso in the Act that in regard to disputes which, if they formed the subject of a suit would be triable otherwise than by the High Court, the President may, with the concurrence of the Chief Justice, confer the powers vested in the court by this Part either upon all subordinate courts or any particular subordinate court or class of court.
[91]             COMMERCIAL LAW HARMONIZATION AND BILATERAL ASSISTANCE” by Charles A. Schwartz available at http://www.uncitral.org/pdf/english/congress/Schwartz.pdf.
[92]             Alternative Dispute Resolution ("ADR") refers to any means of settling disputes outside of the courtroom. ADR typically includes arbitration, mediation, early neutral evaluation, and conciliation. As burgeoning court queues, rising costs of litigation, and time delays continue to plague litigants, more governments have begun experimenting with ADR programs. Some of these programs are voluntary; others are mandatory. There are some more forms of Alternate Dispute Resolution like Evaluation, Early Neutral Evaluation, Neutral Fact Finding, Ombudsman etc practiced in other parts of the world.
[93]             The resolution of disputes arising from international commercial disputes by arbitration is governed by the 1958 New York Convention on the Recognition and Enforcement of Foreign Arbitral Awards (The New York Convention – NYC). With the accession of Liechtenstein to the NYC on 7th July 2011, Liechtenstein becomes the 146th State party to the NYC. Tanzania ratified the NYC in 1965. Fifteen (15) and twenty nine (29) countries have enacted legislation based on the 1985 UNCITRAL Model Law on International Commercial Arbitration, which provides a harmonized system of national legislation to regulate private arbitration processes – for further details visit the UNCITRAL Website at http://www.un.or.at/uncitral/english/status/index/htm. The Fourth Schedule to the Tanzanian Arbitration Act, [Cap.15 R.E. 2002], makes the 1927 Geneva Convention on the Execution of Foreign Arbitral Awards and the 1923 Geneva Protocol on Arbitration Clauses, which was opened at Geneva on 24th September, 1923, part of the law of Tanzania and thus recognized as binding although these two Conventions have since been superseded by the New York Convention.
[94]             Ad hoc arbitration allows the parties to tailor the arbitration process to the specific circumstances of their dispute.A successful ad hoc arbitration often depends on the skill and experience of the attorneys and arbitrators involved. Our attorneys have successfully represented clients across the world in numerous international ad hoc arbitration proceedings.
[96]             International Centre for Investment Dispute Settlement (ICSD).
[97]             The WIPO Convention, the constituent instrument of the World Intellectual Property Organization (WIPO), was signed at Stockholm on July 14, 1967, entered into force in 1970 and was amended in 1979. WIPO is an intergovernmental organization that became in 1974 one of the specialized agencies of the United Nations system of organizations and has its own Rules of Arbitration for settling IPR Disputes.
[98]             An example is the American Arbitration Association (AAA) ((http://www.adr.org), which has different sets of special rules governing disputes in different subjects.
[99]             Internationalarbitrationlaw.com/about-arbitration.

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